WorkSet WorkSet
Global IT Partner · On four continents · 24/7/365

Enterprise IT.
Delivered anywhere.

Help desk, remote and onsite engineers, networking, data center and hardware — one accountable partner for every IT challenge, in every country your business operates.

Dispatch in progress LIVE
Ticket receivedFrankfurt, DE · P1 — server down
Engineer assignedMatched by proximity & skills · 12 min
On siteEngineer checked in · within SLA
Resolved & verifiedConfirmed · report sent to client
0
Countries on-site
24/7/365
Support, always on
0%
Major EMEA cities covered
Since 2010
Multinational operation
What we do

Focused IT services. Real results.

We cut the noise and deliver exactly what enterprise IT teams need — remote, onsite and managed, across four continents.

Help Desk & End-User Support

A single point of contact for your users — incident handling, troubleshooting and follow-up with standardized, repeatable processes.

L1L2Service Desk

Remote Support & NOC

Help desk and Network Operations Center, 24/7/365. A server down at 3 AM is handled before your team even wakes up.

24/7/365MonitoringRemote

Onsite & Field Support

Certified engineers dispatched to your site, on schedule. Multiple locations across regions? One partner, full accountability.

DispatchFieldBreak/fix

Networking

Network infrastructure, structured cabling, upgrades and maintenance — designed, deployed and supported across all your sites.

InfrastructureCablingLAN/WAN

Data Center

Server and storage break/fix, managed data center operations and proactive monitoring — your core infrastructure, fully under control.

Server/StorageManaged DC

IT Rollout & Staff Augmentation

End-to-end deployments — network upgrades, migrations and workstation rollouts — plus dedicated engineers to extend your team on demand.

RolloutStaff augmentationHardware
Global reach

Wherever your business operates, we're already there.

WorkSet operates across Europe, the Americas, Africa and the Middle East through a network of engineers and partners — with local presence on four continents and coverage of around 80% of major cities in EMEA. A technician in Frankfurt or a deployment in Dubai — one request does it all.

On four continents Germany (HQ)AustriaBelgiumIrelandNetherlandsNigeriaMadagascarUAECanadaMexicoColombiaBrazilArgentina
New chapter · 2026

Deepening our presence across Southern Europe.

Building on established coverage, WorkSet is doubling down as a local, accountable IT partner across Portugal, Spain, France and Italy — closer engineers, faster dispatch and long-term commitment to the region.

PortugalPortugal
SpainSpain
FranceFrance
ItalyItaly
Why WorkSet

One partner. Every IT challenge.

No more juggling multiple vendors. A single point of contact for remote support, field engineers and hardware — worldwide.

Response within SLA

Critical failures don't wait for business hours. Our 24/7/365 dispatch ensures a qualified engineer responds within your agreed SLA window.

Certified expertise

ITIL & ITSM-aligned processes, PMI-managed projects and multi-lingual engineers — with operations working toward ISO 20000 & ISO 27001.

True global scale

Local presence on four continents, multi-lingual dispatch and a worldwide partner network. Roll out across many sites or get emergency support abroad — we scale with you.

ITIL & ITSM alignedPMI project managementWorking toward ISO 20000Working toward ISO 2700124/7/365 supportMulti-lingual dispatch
Need support now?

Server down? Hardware needed urgently?
We respond in hours, not days.

Our global dispatch team is active 24/7/365. One request connects you to the right engineer — anywhere in the world.

+49 762 2667 1764
Get in touch

Let's solve your IT challenge.

Tell us what you need — our team is ready to respond, 24/7/365.

Phone
+49 762 2667 1764
Headquarters
Höllsteiner Str. 25, 79689 Maulburg, Germany
Support hours
24 / 7 / 365 — always on