Global IT Partner · 123+ Countries · 24/7/365

Enterprise IT.
Delivered anywhere.

Help desk, remote and onsite engineers, networking, data center and hardware — one accountable partner for every IT challenge, in every country your business operates.

Dispatch in progress LIVE
Ticket receivedFrankfurt, DE · P1 — server down
Engineer assignedMatched by proximity & skills · 12 min
On siteEngineer checked in · within SLA
Resolved & verifiedConfirmed · report sent to client
0+
Countries served
24/7/365
Support, always on
0%
Major EMEA cities covered
Since 2010
Multinational operation
What we do

Focused IT services. Real results.

We cut the noise and deliver exactly what enterprise IT teams need — remote, onsite and managed, across 123+ countries.

Help Desk & End-User Support

A single point of contact for your users — incident handling, troubleshooting and follow-up with standardized, repeatable processes.

L1L2Service Desk

Remote Support & NOC

Help desk and Network Operations Center, 24/7/365. A server down at 3 AM is handled before your team even wakes up.

24/7/365MonitoringRemote

Onsite & Field Support

Certified engineers dispatched to your site, on schedule. Multiple locations across regions? One partner, full accountability.

DispatchFieldBreak/fix

Networking

Network infrastructure, structured cabling, upgrades and maintenance — designed, deployed and supported across all your sites.

InfrastructureCablingLAN/WAN

Data Center

Server and storage break/fix, managed data center operations and proactive monitoring — your core infrastructure, fully under control.

Server/StorageManaged DC

IT Rollout & Staff Augmentation

End-to-end deployments — network upgrades, migrations and workstation rollouts — plus dedicated engineers to extend your team on demand.

RolloutStaff augmentationHardware
Global reach

Wherever your business operates, we're already there.

WorkSet serves clients in 123+ countries through a network of engineers and partners — with local presence across Europe, Africa and Asia and coverage of around 80% of major cities in EMEA. A technician in Frankfurt or a deployment in Singapore — one request does it all.

123+ countries Germany (HQ)AustriaBelgiumFranceIrelandItalyNetherlandsPortugalSpainSingaporeNigeriaMadagascar
Why WorkSet

One partner. Every IT challenge.

No more juggling multiple vendors. A single point of contact for remote support, field engineers and hardware — worldwide.

Response within SLA

Critical failures don't wait for business hours. Our 24/7/365 dispatch ensures a qualified engineer responds within your agreed SLA window.

Certified expertise

ITIL & ITSM-aligned processes, PMI-managed projects and multi-lingual engineers — with operations working toward ISO 20000 & ISO 27001.

True global scale

123+ countries, multi-lingual dispatch and local presence across three continents. Roll out across many sites or get emergency support abroad — we scale with you.

ITIL & ITSM alignedPMI project managementWorking toward ISO 20000 Working toward ISO 2700124/7/365 supportMulti-lingual dispatch
Need support now?

Server down? Hardware needed urgently?
We respond in hours, not days.

Our global dispatch team is active 24/7/365. One request connects you to the right engineer — anywhere in the world.

+49 762 2667 1764
Get in touch

Let's solve your IT challenge.

Tell us what you need — our team is ready to respond, 24/7/365.

Phone
+49 762 2667 1764
Email
Headquarters
Höllsteiner Str. 25, 79689 Maulburg, Germany
Support hours
24 / 7 / 365 — always on
Call our team